Back to Basics: Reference Skills

To register for this webinar please follow this link: https://zoom.us/webinar/register/7017354801861/WN_wM_FCKvXR5i9smKwQTkM_g. Sessions are free and available only to members of the Michigan library community. Registrants will receive instructions and a link to attend the session directly from PCI after they register.

Are your reference skills ready for a refresh? Join us for a practical and engaging webinar designed for librarians and library staff who want to sharpen their foundational reference abilities.

This session will empower you with:

• Effective Reference Interview Techniques: Discover strategies to better understand and meet patrons' needs.
• Top Reliable Sources: Learn about free, trusted websites and databases for accurate and up-to-date information.
• Specialized Resources: Explore new and enduring search tools, along with essential health and government information sources.
• Organization Tips: Develop a personalized reference library and implement effective strategies for tracking and managing your resources.

Instructor: Kira Smith has been a dedicated Virtual Reference Specialist with Florida’s Ask A Librarian service for over 15 years. A recipient of multiple Exemplary Reference Awards, Kira is passionate about guiding people to the information they need. In addition to her work in virtual reference, she freelances as a research consultant for journalists, providing expert insights and fact-finding services. Kira also regularly hosts webinars, sharing her knowledge and experience in the fields of online reference and information literacy.

Her diverse background includes experience as an elementary school teacher and a certified childbirth educator, adding depth to her understanding of teaching and communication. With a love for technology, education, and travel, Kira continually seeks innovative ways to enhance learning experiences and connect with people around the world.

PCI Webinars are recorded and available to members of the Michigan library community in the Library of Michigan's Niche Staff Skills Academy about a week after they air. New webinars will be in the New category for several weeks. You do not need to register for a webinar in order to view it later in the Staff Skills Academy.

This project is made possible by grant funds from the U.S. Institute of Museum and Library Services (IMLS) administered by the State of Michigan through the Library of Michigan.