Influencing Others into Action

To register for this webinar please follow this link: https://zoom.us/webinar/register/5517160561972/WN_QlBRiQEiSp6T3WkrKGCdSg. Sessions are free and available only to members of the Michigan library community. Registrants will receive instructions and a link to attend the session directly from PCI after they register.

For this program, we consider how to foster positive influence in our work groups. We will examine our emotional intelligence, communication styles/strategies, and learn best practices for engaging work problems/conflict.

Through examining our work cultures, you will gain transferable skills to create positive influence and action in the workplace.

As a result of this program, you will:

• Understand verbal and nonverbal communication patterns
• Determine one’s emotional intelligence
• Develop effective communication skills for creating positive influence in the workplace

Instructor: Dr. Stevie M. Munz, Ph.D. is an award-winning teacher and researcher with 10+ years of experience in the communication field. She has led hundreds of discussion forums, presentations, trainings, and workshops. As a communication expert, she is passionate about developing your communication power skills!

PCI Webinars are recorded and available to members of the Michigan library community in the Library of Michigan's Niche Staff Skills Academy about a week after they air. New webinars will be in the New category for several weeks. You do not need to register for a webinar in order to view it later in the Staff Skills Academy.

This project was made possible in part by the Institute of Museum and Library Services and the Library of Michigan.