Circulation Desk Spanish

To register for this webinar please follow this link: https://zoom.us/webinar/register/3617010240586/WN_9rctgEQ8SCecw7-_XcaDqw. Sessions are free and available only to members of the Michigan library community. Registrants will receive instructions and a link to attend the session directly from PCI after they register.

Would you like to be able to say a few phrases in Spanish to help Spanish-speakers feel welcome? In this webinar, you will learn some basic vocabulary to greet patrons, discuss various components of circulation, such as check-in and checkout, that will get Spanish-speakers started using the library.

As a result of attending, participants will be able to:

• Greet patrons in Spanish
• Answer directional questions that will help Spanish-speakers get started using the library
• Refer patrons to someone who does speak Spanish for more in-depth questions.

This program is part of PCI’s collaborative learning project with California Libraries. (CALL).

Instructor: A librarian for over 30 years, Ana-Elba Pavon has worked at public libraries throughout the Bay Area, including San Francisco, South San Francisco, San Mateo City and County, and Oakland. A Spanish-Services and Children's Specialist, she has provided service to a wide variety of populations of all ages in English and Spanish.

Programming has been one of Ana’s fortes, and she co-authored a book about children's crafts and related programming. Ana has taught Spanish for Non-Spanish Speaking Library Staff at the Oakland Public Library, is active in REFORMA, having served as its National President, and is an Elizabeth Martinez Lifetime Achievement Award recipient.

PCI Webinars are recorded and available to members of the Michigan library community in the Library of Michigan's Niche Staff Skills Academy about a week after they air. New webinars will be in the New category for several weeks. You do not need to register for a webinar in order to view it later in the Staff Skills Academy.

This project was made possible in part by the Institute of Museum and Library Services and the Library of Michigan.