How Employees Can Care for Themselves and Their Co-Workers After Difficult Patron Interactions

To register for this webinar please follow this link: https://zoom.us/webinar/register/6216906456793/WN_6CI7HwTOSu2puIwdIsDE6A. Sessions are free and available only to members of the Michigan library community. Registrants will receive instructions and a link to attend the session directly from PCI after they register.

Difficult interactions often leave us rattled and we either want to bury the memory deep inside or chronically complain about them. Neither is helpful nor effective. We can care for ourselves and others individually and as a group. Discover some best practices (as well as some things to avoid doing) after difficult interactions.

As a result of this program, attendees will learn:

• 3 aftercare techniques you can do for yourself
• 2 practices that can be done as a group
• 1 thing you can do for another team member

Instructor: Laura Greco, RN, MEd is a certified wellness coach and speaker who facilitates learning and changing habits. She helps professionals eliminate burnout, manage stress, create life balance, and rekindle their sense of purpose and joy. Self-care (body, mind, and spirit) is the basis for well-being and we all have the capacity to make positive lifestyle changes are 2 of her foundational beliefs. She is the author of Wellness Made Simple. For more information, please visit her website www.YouBloomWellness.com.

PCI Webinars are recorded and available to members of the Michigan library community in the Library of Michigan's Niche Staff Skills Academy about a week after they air. New webinars will be in the New category for several weeks. You do not need to register for a webinar in order to view it later in the Staff Skills Academy.

This project was made possible in part by the Institute of Museum and Library Services and the Library of Michigan.