Treat them with Kindness: Coordinating and Managing Volunteers

To register for this webinar please follow this link: https://attendee.gotowebinar.com/register/2655912544537025808?source=Michigan. Sessions are free and available only to members of the Michigan library community. Registrants will receive instructions and a link to attend the session directly from PCI after they register.

Have you found yourself coordinating the efforts of unpaid library volunteers? Would you like to start using volunteers to help provide services in your library? Can you “fire” a volunteer?

Many libraries wouldn’t be able to provide such excellent services to the public without volunteers. Working with volunteers can be tricky though; what are the best ways to communicate with them? What if they aren’t a good fit for your organization? How can you recruit them? Learn some tips and best practices in this program with Maggie Rose.

At the conclusion of this webinar, participants will be able to:

• Create a library volunteer recruitment and onboarding program
• Maintain communication and contact information with volunteers
• Identify library services that can be enhanced by volunteer work
• Utilize library volunteers with respect and gratitude
• Access volunteer work to promote the library’s mission, goals, and programming

Instructor: Maggie Rose is the Public Relations and Marketing Associate at the Barberton Public Library in Ohio. She manages all levels of library communication.

Maggie started library work in 5th grade as a shelver and volunteer in her school library. As a teen, she started shelving in her local public library and has held many library positions since. Maggie graduated summa cum laude from the University of Akron with a BA in English and a minor in classical studies. She received her MLIS from Kent State and has been working as a librarian for 10 years.

Maggie loves gardening, quilting, and camping with her boisterous family, which consists of a spouse, a boy, a girl, two dogs, 6 cats, one bearded dragon, and 11 chickens.

PCI Webinars are recorded and available to members of the Michigan library community in the Library of Michigan's Niche Staff Skills Academy about a week after they air. New webinars will be in the New category for several weeks. You do not need to register for a webinar in order to view it later in the Staff Skills Academy.

This project was made possible in part by the Institute of Museum and Library Services and the Library of Michigan.