The Power of Words with Mj Callaway, CSP, CVP

To register for this webinar please follow this link: https://attendee.gotowebinar.com/register/4705780444039276811?source=Michigan. Sessions are free and available only to members of the Michigan library community. Registrants will receive instructions and a link to attend the session directly from PCI after they register.

Want to have more engaging conversations with your peers and patrons? Want to learn the words to avoid because they initiate resistance? This webinar is for you! Words weld extreme power. More so when non-verbal actions can’t offset a miscommunicated vocabulary choice. This program gives you the tools including Mj’s list of replacement words to create positive conversations.

Then, you’ll discover how your internal words influence your actions. You’ll learn Mj Callaway’s easy “Flip It” technique to flip negative words into positive ones and why it works. You’ll get her downloadable worksheet.

Participants in this webinar will:

• Understand your “word power” and how it impacts others
• Discover the words that sabotage conversations and relationship
• Learn the “Flip It” technique

Mj Callaway, CSP As a former corporate sales trainer and only award-winning woman sales executive to rank #1 nationally, Mj knows first-hand the disruptions professionals, managers, and executive teams handle daily. Yet, they still need to be positive and productive.

blends her experiences together, sales, speaking and journalism, to create interactive and impactful workshops. With more than 2,000 articles published in consumer magazines under her pen name, she's interviewed hundreds of people from youth entrepreneurs to CEOs to non-profit founders to professional athletes. She has a unique ability to make others feel like they're talking to a friend.

PCI Webinars are recorded and available to members of the Michigan library community in the Library of Michigan's Niche Staff Skills Academy about a week after they air. New webinars will be in the New category for several weeks. You do not need to register for a webinar in order to view it later in the Staff Skills Academy.

This project is made possible by grant funds from the U.S. Institute of Museum and Library Services (IMLS) administered by the State of Michigan through the Library of Michigan.