How to Teach Tech to Adults Who Swear They’re “Bad at Technology”

Many adults approach technology classes convinced they’re “just bad at tech,” making confidence, not skill, the biggest barrier to learning. This hands-on session shares simple teaching strategies, supportive language, and practical demonstrations library staff can use immediately to reduce tech anxiety and build trust. Attendees will leave with concrete tools for helping hesitant learners gain confidence, feel successful, and keep coming back for help.

As a result of this program, attendees will:

• Apply simple, proven teaching strategies to reduce tech anxiety and build confidence in hesitant adult learners
• Use supportive, approachable language that fosters trust and encourages continued engagement
• Implement practical, hands-on techniques that help learners experience quick wins and feel successful immediately

Instructor: Steve Alcalde is Head of Computers and Technology at Rogers Memorial Library in Southampton, New York. With over a decade in public libraries, he specializes in technology services, digital literacy, and innovative public access, helping staff and patrons confidently engage with emerging technologies. A frequent presenter at local and national conferences, Steve shares practical, approachable strategies on emerging tech, makerspaces, and library infrastructure, with a focus on building staff confidence and strengthening community service.

To register for this webinar please follow this link:https://us06web.zoom.us/webinar/register/6917764539510/WN_Uu7mp5WwSO2vfV-HDyWWig. Sessions are free and available only to members of the Michigan library community. Registrants will receive instructions and a link to attend the session directly from PCI after they register.

PCI Webinars are recorded and available to members of the Michigan library community in the Library of Michigan's Niche Staff Skills Academy about a week after they air. New webinars will be in the New category for several weeks. You do not need to register for a webinar in order to view it later in the Staff Skills Academy.

This project is made possible by grant funds from the U.S. Institute of Museum and Library Services (IMLS) administered by the State of Michigan through the Library of Michigan.